Legal Document

923bet Terms and Conditions — Platform Rules and User Rights

These Terms and Conditions govern the use of the 923bet platform by all registered users in Brazil. Please read them carefully before creating your account — by registering, you confirm that you have read, understood, and agreed to everything stated here.

Last updated: January 1, 2026 Brazilian Portuguese Version
Regulated License
LGPD Compliant
Jurisdiction: Brazil
+18 Years

What You Need to Know First

Six key points from 923bet's Terms and Conditions, explained in plain language.

Single Verified Account

Each user may hold only one active account on 923bet. Registration requires a valid CPF, a real email address, and a Brazilian mobile number. Duplicate accounts are blocked and balances may be held for verification.

Withdrawals to Account Holder Only

All withdrawals via Pix, TED, or any other method must be made to a bank account held in the name of the registered account holder. For security reasons, 923bet does not process payments to third parties.

Bonuses with Clear Requirements

Every 923bet bonus has specific rollover requirements, an expiry period, and eligible games. The full terms of each promotion are displayed before you activate it. Unused bonuses expire automatically once the deadline has passed.

Prohibition of Users Under 18

The platform is strictly prohibited for anyone under 18 years of age. 923bet carries out mandatory identity verification and may request additional documents at any time to confirm a user's age.

Final Bets

Once confirmed on the platform, a bet cannot be changed or cancelled, except where a cash-out market is available. Double-check all details — selection, stake, and odds — before confirming.

Responsible Gambling — Mandatory

923bet offers self-exclusion tools, deposit limits, and voluntary breaks. Responsible use of the platform is a shared commitment — 923bet also has an obligation to act if it identifies concerning gambling patterns.

1

Definitions and Acceptance of Terms

These Terms and Conditions constitute a legal agreement between you ("User") and the 923bet ("Platform", "we"), governing access to and use of all services available at 923bet.best, including Sports Betting, online casino, progressive jackpots, and other entertainment products.

By creating an account at 923bet, clicking "Sign Up," or using any feature of the platform, you confirm that:

  • You have read, understood, and fully agree to these Terms and Conditions;
  • Are 18 years of age or older;
  • You are located in and a resident of Brazil;
  • Not prohibited from participating in gambling or betting by any applicable law or court order;
  • The information provided at registration is accurate, complete, and up to date.

923bet reserves the right to update these Terms at any time. Material changes will be communicated by email or in-platform notification at least 7 days in advance. Continued use of the platform after notification constitutes acceptance of the updated Terms.

Important: If you do not agree with any part of these Terms, you should not use the 923bet platform. You may close your account at any time by contacting 24h support.

2

Registration, Account & Eligibility

To use 923bet's services, you need to create a personal account. Each user is entitled to a single active account. Opening multiple accounts under the same user — regardless of the details used — is strictly prohibited and will result in the immediate blocking of all accounts involved, with possible balance retention pending review.

To register, you will need to provide:

  • Full legal name (exactly as it appears on your identity document);
  • A valid CPF registered with the Receita Federal;
  • Date of birth (confirming legal age);
  • A valid email address used exclusively by you;
  • Active Brazilian mobile number;
  • Full residential address in Brazil.

923bet conducts identity verification (KYC — Know Your Customer), which may require documents such as a national ID, driver's license, passport, or proof of address. Unverified accounts may have reduced withdrawal limits or restricted features until the process is complete.

You are responsible for keeping your password confidential and for all activity that takes place on your account. If you suspect unauthorized access or misuse, contact 923bet support immediately via 24h live chat or at contato@923bet.best.

Minors: Registration and use of the platform by anyone under 18 years of age is strictly prohibited. 923bet may request proof of age at any time and suspend any account whose age cannot be verified.

3

Deposits, Withdrawals, and Payment Methods

923bet operates exclusively in BRL (R$). All deposits, withdrawals, balances, bonuses, and prizes are denominated in BRL. No other currency is accepted or processed by the platform.

Accepted deposit methods:

  • Pix — Instant deposit, 24 hours a day, 7 days a week. Minimum R$ 20.00;
  • Bank slip (boleto bancário) — Processed within 1 business day. Minimum R$ 30.00;
  • Credit and debit card — Visa and Mastercard accepted. Minimum R$ 20.00;
  • PicPay — Instant processing. Minimum R$ 20.00;
  • Mercado Pago — Instant processing. Minimum R$ 20.00;
  • TED Bank Transfer — Banks including Nubank, Itaú, Bradesco, and Banco do Brasil. Minimum R$ 50.00.

Withdrawal rules:

  • Withdrawals are processed exclusively to a bank account or Pix key registered in the account holder's name;
  • The minimum withdrawal amount is R$ 30.00;
  • Pix withdrawals are processed in under 5 minutes, 24 hours a day;
  • TED withdrawals are processed within 1 business day;
  • 923bet may request additional documentation for withdrawals above R$ 10,000.00, for security and regulatory compliance purposes;
  • Withdrawals of bonus-derived balances are subject to the rollover requirements of the applicable promotion.

Full transparency: 923bet does not charge any fee for Pix withdrawals. TED withdrawals may be subject to your bank's standard transfer fee — this is charged by your financial institution, not by 923bet.

4

Sports Betting Rules

923bet offers Sports Betting across a wide range of sports, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sudamericana), MMA and UFC, volleyball, basketball (NBB), e-sports, and the top international competitions. Bets are governed by the general rules below as well as the sport-specific rules available in the platform's help section.

General betting rules:

  • A confirmed bet is final and cannot be changed or cancelled, unless the cash-out feature is active for that market;
  • The odds displayed at the time of bet confirmation are the ones used to calculate the payout — any subsequent fluctuations do not affect already confirmed bets;
  • Live (in-play) bets are settled based on the final result or the score at the time the market closes, depending on the bet type;
  • If an event is postponed, the bet remains valid for 48 hours from the original scheduled time. If the event does not take place within that window, the bet is cancelled and the stake refunded;
  • If an event is abandoned after it has started and is not completed, bets on the final result are voided. Bets on markets that were already settled before the abandonment (such as "first team to score") remain valid.

Errors and inconsistencies: 923bet reserves the right to void bets placed at odds that are clearly incorrect due to technical or human error, returning the staked amount to the user's balance. An odd is considered clearly incorrect when it differs by more than 50% from the market value at the time the bet was placed.

Match-fixing: Bets suspected of involvement in sports match-fixing will be voided and the case reported to the relevant authorities. Sporting integrity is a non-negotiable value at 923bet.

5

Bonuses, Promotions & VIP Program

923bet offers welcome bonuses, free bets, cashback, and seasonal promotions for registered users. Each promotion has its own specific terms, which are displayed before activation. The following general conditions apply to all bonuses:

  • Rollover (wagering requirement): Every bonus carries a minimum wagering requirement that must be met before bonus funds can be withdrawn. The standard rollover is 5x the bonus amount on bets with minimum odds of 1.50;
  • Expiry period: Unused bonuses expire automatically at the end of the stipulated period and are removed from your balance. The default validity period is 30 days from activation;
  • One bonus at a time: Only one active bonus per account at a time. Activating a new bonus before completing the rollover on a previous one results in forfeiture of the previous bonus;
  • Eligible games: Each bonus specifies which games and bet types contribute toward the rollover. Bets placed on ineligible games do not count toward meeting the requirement;
  • Real-money balance vs. bonus balance: Withdrawals can only be processed once the bonus balance has been cleared or the rollover requirement has been fully met. Partial withdrawals of real-money balance are allowed while a bonus is still under rollover, subject to the minimum withdrawal amount available;
  • Bonus abuse: Using mathematically guaranteed betting strategies (arbitrage), colluding between accounts, or engaging in any form of bonus abuse may result in bonus cancellation and, in serious cases, account termination.

The 923bet VIP Program is a tiered loyalty program based on total wagering volume. VIP members enjoy weekly cashback, enhanced odds on selected events, monthly free bets, a dedicated account manager, and higher withdrawal limits. Tier progression criteria are published on the VIP Program page and may be adjusted periodically.

6

Casino, Slots & Games of Chance

The 923bet casino section includes slots with progressive, daily, and weekly jackpots, live roulette, blackjack, baccarat, crash games, aviator, mines, plinko, online bingo, and poker. All games use a Random Number Generator (RNG) certified by independent audit, ensuring 100% random and tamper-proof results.

RTP (Return to Player): Each slot game has a declared RTP provided by its developer, available in the game's information section. RTP represents the average return percentage calculated over millions of spins — it is not a guarantee of returns in any individual session.

Progressive jackpots: Progressive jackpot balances are built up from a fraction of every bet placed by players across that jackpot network. The amount displayed is updated in real time and may fluctuate. Once triggered, the full jackpot is paid out to the winner in BRL, with the funds available for withdrawal via Pix.

Live casino: Live casino games are streamed in real time with professional dealers. Minimum and maximum bet limits vary by table and are displayed before you enter the game. Technical issues during a live round (disconnection, stream failure) are handled according to each game's specific rules, available through support.

Audit and transparency: 923bet's RNG audit reports are conducted periodically by an independent certified company. The full history of jackpots paid out — including date, amount, and game — is available on the platform's jackpots page.

7

Responsible Gambling & Player Protection

923bet believes entertainment should have healthy limits. That's why the platform offers a set of responsible gambling tools that put you in control of your experience:

  • Deposit limit: Set a maximum daily, weekly, or monthly deposit limit. The limit takes effect immediately and can only be increased after a 7-day cooling-off period;
  • Bet limits: Set a maximum betting amount per period to keep your casino and sports betting spending in check;
  • Voluntary break: Pause your account for 24 hours, 7 days, 30 days, or 90 days. During the break, access to the platform is blocked and no deposits or bets can be placed;
  • Permanent self-exclusion: Request permanent account closure with a re-registration block for a minimum of 12 months. To do so, contact 24h support;
  • Game reality: The platform displays your active session time and net balance (wins minus losses) during each session, so you always have a clear picture of your actual results.

If you or someone close to you is struggling with gambling-related issues, 923bet's support team can point you toward specialized help resources available in Brazil. No judgment — just genuine support.

8

Security, Privacy & LGPD

923bet applies technical and organizational measures to protect users' personal data in compliance with the General Data Protection Law — LGPD (Law No. 13,709/2018). Your information is collected and processed solely for the purposes described in our Privacy Policy.

Security measures adopted by 923bet:

  • 256-bit SSL encryption on all connections and transactions;
  • Two-factor authentication (2FA) available for all users;
  • Continuous monitoring of suspicious activity and unauthorized access attempts;
  • Data stored on secure servers with restricted, audited access;
  • Policy of not sharing data with third parties without the user's explicit consent.

Your rights as a data subject (LGPD): You have the right to access your data, request correction of inaccurate information, withdraw previously given consents, and request the deletion of your personal data. All such requests can be made through 24h support or by emailing contato@923bet.best. Please consult our Privacy Policy complete for full details.

9

Prohibited Conduct and Account Termination

923bet maintains a safe and fair environment for all users. The following behaviors are strictly prohibited and may result in temporary suspension or permanent account closure, with possible retention of any pending balance pending review:

  • Creating more than one active account (duplicate accounts);
  • Providing false information during registration or in verification documents;
  • Using the platform for any form of money laundering or other illicit financial activity;
  • Participating in bonus abuse schemes (arbitrage, collusion between accounts, use of bots or automation);
  • Attempting to manipulate the outcome of bets by any means, including colluding with athletes, referees, or sports organizations;
  • Launching technical attacks against the platform (hacking, reverse engineering, DDoS);
  • Transferring or assigning your account to another user;
  • Using the account to process payments on behalf of third parties (money muling).

You may also request voluntary account closure at any time, with no explanation required, through 24h support. Any available balance will be processed for withdrawal before closure, subject to active bonus requirements.

10

Limitation of Liability and Jurisdiction

923bet is committed to keeping the platform available and fully operational, but does not guarantee uninterrupted uptime. Scheduled maintenance is communicated in advance. Unplanned technical issues will be resolved as quickly as possible and, when they affect users' bets or balances, will be handled according to specific reimbursement procedures.

923bet is not liable for:

  • Losses resulting from the user's own betting decisions;
  • Internet connection failures on the user's end during live betting;
  • Unauthorized account access resulting from the user's own security failures (weak password, sharing credentials);
  • Misinterpretation of betting or bonus rules by the user.

Jurisdiction: These Terms and Conditions are governed by Brazilian law. Any dispute arising from the use of 923bet shall be submitted to the courts of the district of São Paulo/SP, Brazil, with express waiver of any other jurisdiction, however privileged it may be. Before pursuing any legal action, the user must contact 923bet's support channel to attempt an amicable resolution.

Contact for questions about the Terms: If you have any questions about this document, reach us via 24h live chat on the platform or at contato@923bet.best. Our legal and support teams are available to clarify any point clearly and without unnecessary technical jargon.

Glossary — Terms Used in This Document

Term Definition
Rollover The wagering requirement that must be met before bonus funds can be withdrawn. Example: a 5x rollover on R$ 100.00 means R$ 500.00 in total bets.
KYC Know Your Customer — the identity verification process required by regulation. Includes submission of a government-issued ID and proof of address.
Cash-Out A feature that lets you close a bet before the final result, receiving a proportional amount based on the current market odds.
RTP Return to Player — the average percentage of wagered funds a slot returns to players, calculated over millions of spins. It is not a guarantee of returns within any single session.
RNG Random Number Generator — a system that ensures randomness in casino game outcomes, audited by an independent company.
Free Bet Free Bet awarded as a bonus. If the bet wins, the winnings are credited as real balance; the Free Bet stake itself is not returned.
Self-Exclusion A responsible gambling tool that blocks access to the platform for a period chosen by the user.
Odd A multiplier that determines the return on a bet. Odds of 2.00 on R$ 50.00 = a return of R$ 100.00 if the bet wins.

Accepted Payments

Pix Boleto Card PicPay Mercado Pago TED

Min. deposit R$ 20.00 · Min. withdrawal R$ 30.00 · Pix 24/7

Questions about the Terms?

contato@923bet.best

24/7 live chat

Response in under 5 minutes

Current Version

Last updated: January 1, 2026
Next scheduled review: July 2026.

Frequently Asked Questions about 923bet's Terms

No. 923bet's policy allows only one account per person. Creating accounts under different details to circumvent this rule is a serious violation of the Terms and Conditions. When detected, all associated accounts are blocked and balances are held for compliance review. This applies regardless of whose CPF was used — the registered account must correspond to the person actually using the platform.

It depends on the reason for closure. If the account is closed at the user's own request or for administrative reasons with no irregularity, the available real-money balance is processed for withdrawal via Pix within up to 5 business days. If the closure results from a Terms violation — such as duplicate accounts, bonus abuse, or suspicious activity — the balance is held while the case is reviewed. The user is notified by email and may contest the decision through the support channel.

Rollover is the total amount you need to wager using your bonus balance before you can make a withdrawal. If you received R$ 100.00 in bonus funds with a 5x rollover, you need to place R$ 500.00 in qualifying bets (at minimum odds of 1.50) using that balance. Bets that do not qualify — such as cancelled bets or bets on events that did not take place — do not count toward the rollover. Once the requirement is met, the balance converts to real funds and can be withdrawn normally.

No. All withdrawals from 923bet must be made to a bank account or Pix key registered in the account holder's own name. This rule exists for security and regulatory compliance reasons — including anti-money laundering protections and safeguarding users against fraud. If your Pix key or bank account has changed, update your details in your profile before requesting a withdrawal.

923bet may update its Terms and Conditions, but will always provide at least 7 days' prior notice for relevant changes — via email and/or platform notification. You have the right to decline the new terms and close your account before they take effect, receiving your available balance. Continued use of the platform after the new terms' effective date constitutes automatic acceptance. For minor changes (such as spelling corrections or clarifications with no practical impact), 923bet may update without formal prior notice.
Data Protection — 923bet and the LGPD

Your personal data collected during registration and use of the platform is handled in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). 923bet uses your information solely to operate your account, process bets, and meet regulatory obligations. We never sell or share your data with third parties for commercial purposes. To exercise your rights of access, correction, or deletion of your data, visit our Privacy Policy or speak with 24h support.

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All Set? Create Your Account at 923bet

Quick, hassle-free registration. Deposit from R$ 20.00 via Pix and start betting on your favorite sports — football, MMA, UFC, Brasileirão, and much more.

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