At 923bet, user privacy is not a footnote — it's a real commitment. This Policy explains, clearly and without unnecessary legal jargon, what data we collect, how we use it, who we share it with, and what your rights are as a data subject, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).
The essentials on how we handle your data — before you read the full document.
923bet collects only the data strictly necessary to operate your account, process bets, handle payments via Pix or boleto, and meet regulatory obligations. No data beyond what is required will ever be requested.
923bet does not sell, rent, or share your personal data with marketing companies, third-party lists, or for any commercial purpose beyond the direct operation of the platform.
All data transmitted through the platform is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Nubank. Your login credentials and transactions are always secure.
As a data subject, you can access, correct, port, or request deletion of your data at any time. Simply contact 24h support or send an email — we respond within 15 business days in accordance with the LGPD.
923bet strictly complies with Brazil's General Data Protection Law (Law No. 13.709/2018). We have a designated Data Protection Officer (DPO) and internal processes for periodic review of this Policy.
Marketing emails, SMS, and push notifications about promotions are optional, and you can opt out at any time through your account settings or via the unsubscribe link in any message you receive.
The controller of the personal data collected on the platform is 923bet, operator of the 923bet.best website. For the purposes of this Policy, "923bet," "we," and "platform" all refer to the same entity responsible for decisions regarding the collection, use, storage, and sharing of personal data belonging to Brazilian users.
923bet's Data Protection Officer (DPO) can be reached by email at contato@923bet.best or via the 24/7 support chat available on the platform. The DPO is the official channel for exercising your rights as a data subject and for any questions about this Policy.
Our legal basis: 923bet processes data on the basis of the contract entered into at registration, compliance with legal obligations (such as anti-money laundering and identity verification), the platform's legitimate interests, and, where applicable, the user's explicit consent — in accordance with Articles 7 and 11 of the LGPD.
923bet collects different categories of data depending on how you use the platform. Below is a detailed description of each category, the information involved, and the purpose of processing:
| Category | Data Collected | Purpose |
|---|---|---|
| Registration | Full name, CPF, date of birth, email, phone number, address | Account creation and management, identity verification (KYC), regulatory compliance |
| Financial | Pix key, banking details (for wire transfers), deposit and withdrawal history | Process payments, prevent fraud, and comply with anti-money laundering obligations |
| Platform Usage | Bets placed, games accessed, session duration, cash-out usage | Experience personalization, detection of problematic gaming patterns, product improvement |
| Technical | IP address, device type, operating system, browser, cookies | Account security, unauthorized access detection, performance analysis |
| KYC Documents | RG, CNH, passport, proof of address (when required) | Identity verification required by regulation, fraud prevention |
| Communication | Chat support history, emails sent to support | Resolve inquiries, log incidents, improve customer service |
923bet does not collect sensitive category data unnecessarily, such as racial origin, religious beliefs, health data, or sexual orientation. If collecting any such information ever becomes necessary (for example, in the context of responsible gambling), your explicit consent will be requested separately and clearly.
Data collected by 923bet is used exclusively for the purposes described below. No data is processed in a manner incompatible with the original purpose of collection:
923bet uses your betting history data in aggregated, anonymized form to improve odds algorithms and the overall platform experience. We never use individual data to adjust odds against any specific bettor.
923bet does not sell your personal data to anyone. Information sharing is limited to specific, necessary situations, always with appropriate safeguards in place:
International transfer: Some of our infrastructure providers may operate servers outside Brazil. When this occurs, 923bet ensures that international data transfers comply with LGPD requirements, with appropriate contractual clauses and a level of protection equivalent to that required by Brazilian law.
923bet uses cookies and similar technologies to ensure the platform works correctly, personalize your experience, and analyze site usage. Below is a description of the types of cookies we use:
You can manage cookie preferences through the banner displayed on your first visit or through your browser settings. Disabling non-essential cookies may affect some platform features but will not prevent basic use.
923bet does not use third-party cookies for advertising purposes — meaning your browsing activity on the site is not used to display ads on other websites or social media platforms.
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law:
If you request the deletion of your data before the legal retention period expires, 923bet will anonymize any data that cannot be immediately deleted — meaning it will no longer be linked to your identity, even if it must be retained for regulatory reasons.
923bet employs a robust set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction:
In the event of a security incident: In the event of any breach that may affect your data, 923bet will notify the National Data Protection Authority (ANPD) within the deadlines established by the LGPD and will inform affected users clearly, with guidance on protective measures they can take.
The LGPD grants you, as a data subject, a set of rights that 923bet is fully committed to honoring. You may exercise any of them at any time through 24/7 support or by emailing contato@923bet.best:
Request a complete copy of the personal data 923bet holds about you, including what data is processed, for what purposes, and with whom it is shared.
Request the update or correction of incomplete, inaccurate, or outdated data. For basic details such as email and phone number, you can update them directly in your account settings.
Request the deletion of your personal data processed on the basis of consent. Data retained due to legal obligations (such as financial records) cannot be deleted before the retention period expires, but will be anonymized.
Receive your personal data in a structured, machine-readable format for transfer to another controller — where technically feasible and in accordance with ANPD regulations.
Object to data processing based on legitimate interest or withdraw previously given consents (such as for receiving marketing emails). Withdrawal does not affect processing carried out before it.
Request information about the public and private entities with which 923bet shares your data — specifying what data is shared, with whom, and why.
All requests to exercise your rights are responded to within 15 business days from the date of receipt, as set by the LGPD. In more complex cases, this deadline may be extended by an additional 15 days, with prior notice and justification. If you are not satisfied with the response, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD).
923bet is an exclusive platform for users aged 18 and over. We do not collect, store, or process personal data from individuals under 18 years of age intentionally. Registration requires a CPF and date of birth confirming legal age, and the platform conducts identity verification that includes age confirmation.
If we become aware that we have collected data from a person under 18, we will immediately delete that information, close the account, and notify the relevant authorities if there is any indication of an intentional attempt to circumvent the age restriction. Legal guardians who identify that a minor has used the platform should contact us immediately at contato@923bet.best.
923bet may update this Privacy Policy periodically to reflect changes in data processing practices, regulatory requirements, or improvements to user protection. Whenever significant changes occur, you will be notified by email and/or through a prominent notice on the platform with at least 10 days in advance before the new version takes effect.
The date of the last update is always shown at the top of this document. If you disagree with the changes, you may close your account before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated version.
Questions about this Policy? Reach out to our DPO via the 24/7 chat or by email at contato@923bet.best. We're available to clarify any point in plain language, no legal jargon required. Our goal is for you to understand exactly how your data is handled — no lawyer needed.
To exercise your rights or get answers about privacy:
contato@923bet.best
24/7 live chat
Response within 15 business days
Your financial data is handled with encryption across all methods:
Last updated: January 1, 2026
Next scheduled review: July 2026.
This Privacy Policy was created to ensure full transparency about how your personal data is handled, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). We believe privacy is a right, not a favor. If you have any questions, visit our Terms and Conditions or reach our DPO through 24h support — we're here to answer everything clearly and straight to the point.
Your data protected, your money secure, and your Pix withdrawals processed in under 5 minutes. Sign up now and bet on your favorite sports with the peace of mind you deserve.